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There were 20 questions found in this category:
  1. Error Creating Cursor Handle
    This error sometimes indicates corruption in a database. Run a dtutil to correct the problem.

  2. Error message: Index out of date
    Any message that has the word "index" indicates that a database has become corrupted. Run a Dtutil to fix the corruption. All users must exit the management system. Only a Level 1 user may run a dtutil. At the login, go to the Admin Utilities button.There are three ways to run a dtutil.If the e...

  3. Get the following message trying to log into the MI Management System: Run time Error 217
    Go to My Computer icon on desktop and double click. Look to see if the network drive is still there. Example: c on server (f:). If the network drive is visible, follow these steps to correct the issue: From that workstation click Start, Run and browse to your server drive that the MI Management S...

  4. How to resolve the error message locked time out.
    Delete net and lock files by:Go to Start then Run.Type in *.lck p*.net .Select the drive the IMSwin is on and wait for it to find the messages with pdoxusers/pdoxnet relating to the IMSwin/serverdata/...Delete them.

  5. Lock file has grown too large
    Click on Start.Click Find.Click File or Folder.Type *.lck p*.net .Select the network drive letter (i.e. F:)Delete all lck and net files that are in the IMSwin directory.

  6. Qrpt40.bpl file is linked to a missing export when trying to log in to MI Management System.
    Go to Explorer. Go to c:program filesmiimswin 2000. Right click and select Find Files or Folders.In Named, type *.bpl. If anything appears, delete these files. Try going into Management System again. If still getting the error message. In explorer, go to ?:imswinserverdataimsexes. Search for the *.b...

  7. Receive the following message logging in to MI Management System: Directory is controlled by other .NET File
    At least one of the computers is mapped to MI Management System directory under a different drive letter than the other computers. For example, computers 1,2,3 are mapped to F:IMSwin, but computer 4 is mapped to G:IMSwin. May need to work with the hardware vendor on this issue. All computers should ...

  8. The following message appears in MI Management System: Record Already locked by this Session
    Another App or Client is open and has changes pending, click the Save Changes button on the Client screen or the App that is open in the background.

  9. The user recived the following error in Billing Setup: Invalid Variant Type Conversion
    Users get this error trying to create invoices. To fix this the user must go into App Info and select the company. After the company is selected, the user will be able to create the invoices without the error.

  10. User gets the following message trying to log: Run time Error 216
    The workstation is not connected to the server correctly; reboot the workstation. If this does not fix it, reboot the server and then reboot the workstation again. If rebooting does not take care of the error, you may need to re-map a network drive. Contact your hardware vendor for help with this

  11. User receives the following error trying to log in to MI Management System Exception EOleError in module Vcl40.bpl at 0001953C. Error creating system registry entry
    This error is caused by security rights in Microsoft Windows. If a user does no have rights to write to the registry, they will receive this error logging into IMSwin. Agencies should contact their hardware vendor to correct this problem. The hardware vendor should change users rights allowing them ...

  12. User receives the following message in a Claim Form: Key Violation
    On the Claim Payments tab the user has to enter in a check number otherwise they will get a key violation. Also, the check number must be unique. The field will accept letters or numbers, so you can type in cash. If you are typing in cash for more than one it has to be unique as well (cash1, cash2, ...

  13. User receives the following message in a Commercial Notice of Occurrence: Key Violation
    On the Claim Payments Tab the user is not putting in a check number for each payment. That field cannot be left blank. It has to have a unique value for each record. For example, if paying in cash, you could put cash1, cash2, etc. - if paying with a check simply put in the check number.

  14. User receives the following message in MI Management System: Invalid input value
    Use the Escape key to abandon changes. What has happened is that data has been entered into a field in an invalid format. Fields to check are:phone numberzip codesocial security number

  15. User receives the following message in the IMSwin: Exception, Out of Resources
    The computer resources have been used up. Close all programs that are running and log back into the Management System. If the error message continues to appear, reboot the workstation. Also check the system tray of the computer and close any programs that do not need to be open. The user may want to...

  16. User(s) receive the following message when trying to log in to MI Management System: System is busy. Please try again.
    This is generally caused when a task has problems or does not finish due to an error (i.e. Pack Tables). To resolve this, a file needs to be deleted from the Management System directory (instructions below). After deleting this file, users will be able to log in to the system. After removing this fi...

  17. Verification could not be completed after running verify on Dutil.
    Make sure everyone is out of the MI Management System.Run Dtutil on the Single tab for the field that is corrupt.Click verify and rebuild.

  18. When printing a Personal Auto application out of MI Management System, the following message is displayed:Table does not exist.
    File or directory does not exist
    ?:IMSwinServerdataDatabasesp
    This application is from a state other than the four midwest states MI-Assistant is located in. For example, Nebraska, Missouri, or Indiana. In order for an application to be printed out of the system, it must be show IA, WI, MN, or IL. The current work around for this issue is to change the state ...

  19. When trying to do an email in the system, the email form will not send and eventually an error appears: syntax error, command unrecognized
    Go to Memos, New Record. File, Email Setup. This launches the email setup wizard. Click next. Select the Outlook or Outlook Express, click next and click on finish. If using an ASP Management System: Select None of the Above Click on next. Type in your own email address ...

  20. Why an invoice does not appear in Commission Reconciliation.
    It has not been OK'dIt has not been created yet.It does not meet the criteria entered in the display.


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