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How to process a renewal.
How to do a renewal on an application that has NOT had a first time billing setup done

  1. Go to the client screen.
  2. Open the application that needs to be renewed.
  3. Change the effective/expiration date.
  4. Click on the red arrow on General Info tab and enter the new premium.
  5. Click on the Billing Setup icon on the top of the application.
  6. In Billing Setup, check the Billing Info tab to make sure everything is accurate.
  7. Go to the Payments tab, click on Create Payments button.
  8. Go to the Direct Invoices tab, click on the Create Invoices button.
How to do renewals once a first time billing set up has been done.

  1. Go to the client screen.
  2. Open the application that needs to be renewed.
  3. Click on the red arrow on General Info tab and enter the new premium.
  4. Click on the Do Renewal button. This button will do the following things: Change the policy period dates, open Billing Setup and click on the Create Payments button, and click on the Create Invoices button.
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