| An invoice is printing on the client statement, but it is not calculated into the ageing at the bottom of the statement. |
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Check the following items: - The due date of the invoice has passed and it hasn't been OK'd. OK the invoice.
- The invoice due date does not fall within the Pre-bill days on the application's Billing Setup, Billing Info tab.
- The invoice due date does not fall between the current date and the Pre-Bill Up To date in System Information, Sys. Defaults tab. This date will override the per policy Pre-bill field.
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