| How to write off a bad debt. |
- Go to Billing Setup for the individual/policy.
- On the Agency Invoices tab, click on the endorsement button.
- Under Item Description, select Balance Brought Forward. Put in a negative amount.
- Because a Balance Brought Forward is a non-accounting entry, do a journal entry to offset it in the accounting software. Credit the 1100 (Accounts Receivable) and debit a bad debt expense account.
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